Contact Us

Have a question? Get in touch

Have you got a question? Our small, friendly team is here to help!

Please see the links below which will take you to the right place to answer your query!

  • Leathercraft & Product Advice

    For advice about leathercrafting and products - starter kits, tools, needles, thread, techniques and much more - please visit our Guides & Advice page, or refer to individual product pages.

    Visit Our Guides & Advice Page 
  • How long does it take to ship orders?

    In stock orders typically take 2-4 working days to arrive, or 1-2 working days with express shipping. Please note these timescales are estimates and cannot be guaranteed. Delivery estimates for pre-order items are given on product pages.

    Visit Our Shipping Page 
  • Do You Ship Same Day?

    Orders are placed before 12 pm on a week day will normally be shipped the same day. If you need your parcel urgently please select express shipping at check out and send us a message via the form below so we can prioritise the order.

  • Can I collect an order?

    We offer a doorstep collection service for those who wish to pick up orders from our studio. We are based on the North Devon/Cornwall coast between Bideford and Bude. Please contact us via the form below to arrange.

  • I'm worried my order is lost

    You can check the progress of your parcel using the tracking reference provided on the shipping notification email. If you have concerns, send us a message with your order number and we will help locate your parcel.

  • Returns

    We offer a 30-day returns policy on all orders, provided items are returned to us unused and in their original condition. Visit our returns page for more details or request a return by submitting the form below.

    See Our Returns Policy 
  • Do You Ship Internationally?

    We are currently only able to ship to a small number of international destinations (including Ireland, Australia and New Zealand), but please get in touch via the form below if you would like to enquire about shipping to your country and we will help if we can.

    Read our international shipping terms 
  • What Leather Should a Beginner Choose?

    Our top recommendation is Badalassi Carlo Minerva, an Italian vegetable tanned leather that’s soft enough to work with while still holding its shape beautifully. It’s forgiving for beginners yet produces professional-looking results, making it an excellent choice for wallets, card holders, notebook covers and many other small leather goods.

    Read Our Advice on the Best Leather for Beginners 
  • Do you sell Starter Kits and which one do you recommend for beginners?

    Yes, we absolutely do sell leatherworking starter kits. Our Starter Kits provide a range of tools, supplies and some leather to get you going and these also make perfect gifts. Or to kit yourself out fully, we recommend a Complete Leatherworking Kit.

    Explore our leatherworking kit collection 
  • Which Needles Do I Need for Leatherworking?

    Choosing the correct needle is just as important as selecting the right thread or stitching chisels. Visit our guide for help choosing the perfect needle for your leathercraft project.

    Leather Needle Size Guide 
  • Which Type of Thread Should I Use?

    Read our guide to help choose the best thread for your leathercraft project.

    Best Leather Thread Guide 
  • What Size Thread Should I Use?

    Read our guide to help with choosing the right size leather thread for your project.

    Leather Thread Sizing Guide 
  • How Do I Size Leather Rivets?

    Struggling to navigate the myriad of rivet options? This guide will walk you through how to choose the perfect rivet for your project.

    Rivet Sizing Guide 

Something else? Sending a message using the form below is the best and quickest way to contact our team.

Contact form

For urgent enquiries (including order amendments or cancellations) please call 07440 305 761. Please note the phone line is open Monday to Friday 11 am - 4pm but not always manned during busy periods so please leave a message.

info@britishleathersupplies.co.uk

BLS Leather Supplies LTD - Reg No. 17148805

Registered Office: Well Barn, Welcombe, Bideford, Devon, EX39 6HG, UNITED KINDOM